Shipping
Shipping Policy
At AnixDesign, we’re committed to providing you with a smooth and reliable shopping experience. Below are the details of our shipping process:
Shipping Locations
We proudly ship to most countries worldwide. However, we are unable to ship to the following locations:
- North Korea
- Russia
- Belarus
- Ukraine
Processing Time
All our products are made to order. Please allow 2–5 business days for production before your order is shipped.
Shipping Time
Delivery times vary depending on your location. Most orders are delivered within 5–10 business days. Please note that unforeseen delays, such as customs processing, may occasionally occur.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. We strive to keep rates as affordable as possible for all our customers.
How do I track my order?
You will receive a tracking number via email a few days after placing your order. Please note that it may take a few days for the tracking to update after the shipment. If you have any concerns about the delivery, please feel free to contact us for any assistance.
Incorrect Addresses or Sizing Errors
Please ensure your shipping address and order details are correct before completing your purchase. Unfortunately, we cannot offer refunds or free replacements for address or sizing errors made during checkout.
Damaged or Defective Items
If your item arrives damaged or with a manufacturing defect, we’ll make it right! Contact us within 30 days of delivery with clear photos of the issue, and we’ll arrange for a replacement or a refund.
Lost Packages
If your package is marked as delivered but you cannot locate it, please:
- Check with neighbors or your local post office.
- If the issue persists, contact us at support@anixdesigns.com, and we’ll do our best to assist you.
If you have any other questions about our shipping policy, feel free to reach out to us. We’re here to help!